Unfortunately we aren't taking any more orders for the rest of 2024. See you in 2025!
Unfortunately we aren't taking any more orders for the rest of 2024. See you in 2025!
JACKIE'S KITCHEN CREATIONS POLICIES & PROCEDURES
We need at least a weeks notice for Drop Off Catering and at least 8 weeks notice for Full Service catering. If that timeline isn't met, we have the right to refuse service
Please fill out our contact form to its entirety to ensure we have all necessary info for your event
An estimate is a services proposal with a quote of what services will cost should you hire us
An invoice is a bill for the services once you do hire us as your caterer.
It is highly suggested to request an estimate first, to ensure the proper amount of food is ordered and within your budget.
If you are interested in a estimate, please specify that when you contact us otherwise you'll receive an invoice.
In order to hold our services for your event a retainer fee of $50 is required. This fee will need to be paid before we discuss any services. If you decide to move forward with utilizing our services, this fee will be applied to your invoice. This fee is non-refundable!
https://2b17c3e8-4c3b-4c43-b0f2-290d8854996d.paylinks.godaddy.com/retainerfee
*Please take a look at our availability on the Home Page, before paying the retainer fee.
Once an invoice is officially sent, either a 50% deposit or full payment is due upon receipt in order to lock in your date and time. If another customer arises and they put a deposit they'll get priority.
Full payment is due by due date. If we have not received full payment by your due date, your invoice will be cancelled. If a deposit has been made, there will be no refunds.
Once an invoice is paid, all sales are final. There can be no changes at this point.
Drop Off orders greater than 20 miles from Fairfield will be subject to a $35 Delivery Fee
If you cancel before the due date of your invoice, you'll be charged a $100 cancellation fee or for any expenses already incurred whichever is greater.
If you cancel after the invoice is paid, you'll be charged for the full amount of the invoice meaning no money will be returned to you.
One bite is all it takes, you'll want more of what I create!
In order to hold our services for your event a retainer fee of $50 is required. This fee will need to be paid before we discuss any services. If you decide to move forward with utilizing our services, this fee will be applied to your invoice. This fee is non-refundable!*
*Please take a look at our availability on the Home Page, before paying the retainer fee.